Frequently Asked Questions
?What is the standard lead time for orders?
We maintain a standard lead time of 25-30 days for bulk orders (500+ pieces), and 15-20 days for samples. Fast-track options are available for urgent demands.
?What customization services do you provide?
We specialize in OEM/ODM services. Simply share your sketches, tech packs, or physical samples, and our design team will handle the rest of the customization process.
?Can you add our brand logo to the garments?
Yes, we offer multiple branding options including embroidery, printing, woven labels, and hang tags. The minimum logo order is 100 pieces per design.
?What is your minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces per style. However, we also accommodate small sample orders of 1-3 pieces to support new business collaborations.
?How do you ship the samples and bulk goods?
We partner with top-tier courier services like DHL and FedEx for fast sample delivery, and organize standard FOB/CIF shipments for bulk orders globally.
?What are your default packaging specifications?
Products are individually packed using garment bags, hangers, and polybags, and then dispatched inside sturdy shipping cartons to ensure they arrive in perfect condition.
Jedia Clothing
